Customer Care


Phone: 855-546-5000 (Monday - Friday 8am - 5pm ET)

Repair: 855-546-5000 (24x7), select Repair

How to Read Your New Bill

Payment Options

Enroll in Autopay

  • Worry free, never make a late payment
  • Quick, secure enrollment with a live agent
  • Pay using a credit card, checking or savings account
  • Save on postage

Existing Autopay Customers simply need to call to change their payment method or update card information when needed.

For more information and to enroll in Autopay, call 1-855-546-5000 and select option 3.

By Mail

Payment must be received by your due date.

  1. Detach remit slip from your bill and mail it with your check in the envelope provided.
  2. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. 
  3. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 1-855-546-5000 if you have any questions.

With Cash

Pay with cash at Western Union locations, call (800) 325-6000 or visit

A processing fee will apply to payments made through offsite vendors.

By Phone

You can pay by phone by calling Talk America Services Customer Care at 1-855-546-5000.

Billing Inquiries

Please contact Customer Care at 855-546-5000.