Customer Care

Email: customercare@talkamericaservices.com

Phone: 855-546-5000 (Monday - Friday 8am - 6pm ET)

Repair: 855-546-5000 (24x7), select Repair

How to Read Your New Bill

Payment Options

Online

Go paperless! View and pay your bills online. To Register:

  1. Go to the ‘Talk America Services’ tab on talkamericaservices.com/online and click ‘Register For Access’.
  2. You will need your Account Number, Billing Zip Code and PIN from your bill to proceed with registration. 
  3. Once you have completed your User Information and the 2 Security Questions click ‘Submit’. 
  4. You will receive an email with a link to complete your registration and activate your account. When this is complete you will receive a confirmation email with a link to the site. This is a unique link for each Customer. Once the link is clicked it becomes invalid. You cannot click the link more than once.

By Mail

Payment must be received by your due date.

  1. Detach remit slip from your bill and mail it with your check in the envelope provided.
  2. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. 
  3. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 1-855-546-5000 if you have any questions.

With Cash

Pay with cash at Western Union locations, call (800) 325-6000 or visit westernunion.com

A processing fee will apply to payments made through offsite vendors.

Auto Draft

Have your payment automatically drafted from your checking account.

Follow steps under Online payment to register.

By Phone

You can pay by phone by calling Talk America Services Customer Care at 1-855-546-5000.

Billing Inquiries

Once you have set up your account in the Talk America Services Online Portal, you will also be able to view and download your bill. If you have any questions, please contact Customer Care at 855-546-5000.