Customer Care

  • Email:

  • Phone:

  • Repair:

Payment Options

Online: Go paperless and view and pay your bills online.

If you have not registered, go to the Talk America Services tab on to get set up. Click on ‘Register Now’. You will need your Account Number, Billing Zip Code and PIN from your bill to proceed with registration. Once you have completed your User Information and the 2 Security Questions click ‘Submit’. You will receive an email with a link to complete your registration and activate your account. When this is complete you will receive a confirmation email with a link to the site. This is a unique link for each Customer. Once the link is clicked it becomes invalid. You cannot click the link more than once.

Auto Draft: Have your payment automatically drafted from your checking account.

Follow steps under Online payment to register.

By Mail: (payment must be received by your due date)

Detach remit slip from your bill and mail it with your check in the envelope provided.

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 1-855-546-5000 if you have any questions.

By Phone: You can pay by phone by calling Talk America Services Customer Care at 1-855-546-5000.

With Cash: Pay with cash at any MoneyGram, Western Union, Global Express or Check Free location:

  • MoneyGram locations call (800) 666-3947 or visit
  • Western Union locations call (800) 325-6000 or visit
  • Global Express locations call (800) 989-6669 and select option 3 at the prompt
  • Check Free locations, call (800) 309-7668 or visit

A processing fee will apply to payments made through these offsite vendors.

Billing Inquiries

Once you have set up your account in the Talk America Services Online Portal, you will also be able to view and download your bill. If you have any questions, please contact Customer Care at 855-546-5000.